Find a location near you

Self Storage FAQ

Climate Control

What does climate control storage mean?
Climate control means that the temperature of the storage unit is regulated.

What is the average temperature of a climate controlled storage unit?
A climate controlled storage unit will typically keep the temperature below 80 degrees Fahrenheit in the summer and above 60 degrees Fahrenheit in the winter.

Does climate controlled storage protect against mold and mildew?
Yes, because we keep the humidity level below 65% all things stored in climate control storage will be protected from mold and mildew.

Will Storage Deluxe guarantee that my climate sensitive things will be safe and protected?
Absolutely! Storage Deluxe promises to keep everything we store, safe and secure – in fact, we are the only self storage company to guarantee your satisfaction, or your money back*.


When can I access my storage unit?
Access hours vary by location, but every facility is open 7 days a week. Most locations have late weekday hours until 7pm or 8pm.

What kind of security does Storage Deluxe have?
Storage Deluxe has state-of-the-art security including 24/7 video surveillance. Our facilities are gated with computerized access control through a PIN number that you select. In addition, our facilities have bright lighting and all employees have undergone a thorough background check. Many of our locations have on-site managers who live on the premises.


Does Storage Deluxe sell boxes and other packing and moving supplies?
Every Storage Deluxe location stocks and sells a full range of moving and packing supplies including different sized boxes, bubble wrap, mattress covers, locks, and ropes. You will find that our supplies are comparable in quality and price to other discount moving supply providers. You can also shop for supplies through our online store.

Storage Rental Rates

What are the storage rental rates?
Although we offer the same high-quality service at each of our locations, our units are priced differently based on a number of factors, such as the location of the facility, the location of the storage unit within the facility, and other amenities such as climate control. To obtain rental rates on a unit that best meets your individual needs, please call us toll free at (877) 989-STORE (7867).

Truck Rentals

Does Storage Deluxe have a truck service that can help me move my things into my storage unit?
Storage Deluxe offers a unique and convenient free pick-up truck service for your moving day. On that day, we will provide a truck and a driver for you to move your things into storage – and the first two hours are FREE!

If I am not interested in using a moving service or the truck driver, can I rent a truck and do it myself?
Yes, Storage Deluxe has truck rentals at many of our locations. Contact the facilities nearest you and our friendly staff members will be able to help you and answer all of your questions regarding moving and truck rentals.

Reserving and Paying for Storage Units

How do I reserve and pay for my storage unit?
You can reserve a storage rental online for our different locations or just reserve a unit in person. We will need for you to come to the Storage Deluxe facility to sign the occupancy agreement and to make the initial payment. We accept cash, personal checks, and all major credit cards and debit cards. We offer the convenience of automatic monthly credit card payments so that you do not have to pay in person each month and you can avoid late fees.

Do you accept credit cards?
We accept all major credit cards and debit cards.